Shipping policy
1. Shipping Coverage
Fehman delivers across Pakistan, ensuring that your favorite fragrances reach you conveniently.
2. Processing Time
● Orders are processed within 1-2 business days after confirmation.
● Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
● Major Cities: 2-4 business days
● Remote Areas: 4-7 business days
● Delivery times may vary due to unforeseen circumstances (e.g., weather, courier delays, and occasional holidays).
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or email to monitor your shipment’s status.
5. Cash on Delivery (COD) Policy
● COD is available across Pakistan.
● Customers must pay the full amount to the courier upon delivery.
● Big Orders may require an advance payment.
6. Undelivered Orders
If a package is returned due to an incorrect address, failed delivery attempts, or refusal, the customer will be responsible for re-shipping charges.
7. Shipping Partners
We collaborate with trusted courier services to ensure safe and timely delivery.
For any queries, please contact our customer support at 0336-7981935